Conflict Resolution With Difficult People
Conflict resolution isn’t just about good communication skills (though those certainly help). It’s also about finding the motivation to use the skills you already have to overcome being “emotionally hijacked” by another person.
We’ll discuss why we have strong reactions to certain individuals’ behaviors, and practice a couple exercises to improve interactions with said emotional hijackers.
Documentation
Read a class report!
Location
Ashoka
1700 North Moore St.
Suite 2000
Arlington,
VA
Neighborhood: Rosslyn
Above the Rosslyn Metro station
Past event